#BEST FREE CRM SOFTWARE REVIEWS PROFESSIONAL#

HubSpot operates on an a la carte basis, which makes it a great CRM for small businesses and growing startups that want something lightweight and inexpensive with the ability to scale over time. However, the pricing structure is needlessly complicated, which makes it hard to determine affordability. For additional services for more team members, you must request a price quote.

#BEST FREE CRM SOFTWARE REVIEWS PROFESSIONAL#

Like the Marketing Hub, it has a free option, Starter ($50 per month for one user) and Professional ($400 per month for five users). The Sales Hub is billed based on number of users you have, which also determines the level of service you get. Billing for the Marketing Hub is based entirely on the level of product and not the size of your team, which is highly unusual. Each is billed annually, and unlike most CRMs, there are no minimums or maximums for number of users.

The Marketing Hub has a free level, Starter ($50 a month), Basic ($200 a month), Professional ($800 a month) and Enterprise ($2,400 a month). This can get expensive, so it's important to stay in contact with your HubSpot representatives throughout the duration of your service. The overall pricing structure for HubSpot can be confusing at times, as your need for certain services will edge you into either the marketing or sales paid plans. If you want to expand the system's functionality, you can build out either the Marketing Hub, Sales Hub or both – just pay close attention to how each product is billed. HubSpot's completely free CRM service may be robust enough to meet the needs of very small businesses and independent contractors. HubSpot strikes an excellent balance between offering a lightweight product that's free to use and quick to adopt and providing serious business users with a fully scalable CRM solution. The SaaS provider even has a learning portal complete with courses and certification information, making it a great fit for DIY-capable small businesses that want to grow a CRM organically over time, without investing a lot of cash before it's necessary. HubSpot offers all its users access to comprehensive online resources that cover everything from training and implementation to expanding into the paid HubSpot products, like the Marketing Hub and Sales Hub. Standard features small businesses require from a CRM are present too, like automatic sales logging, contact and lead management, and customizable sales pipelines.Īll this built-in functionality is impressive, especially since it's all included in the free version of HubSpot CRM, but there are lots of ways to build out the product as well. Users can easily filter and view contact cards and communication timelines, keep track of live notifications, make and record calls directly in the system, and utilize helpful templates for building out email campaigns, websites and blogs, and for formatting invoices. Syncing the customer relationship system with Outlook or Gmail is just a click away (no coding required), and the primary task dashboard is intuitive to navigate, thanks to the clear labels like Contacts, Companies, Deals, Tasks, Sales Tools and Settings. The setup process is ideal for small businesses too. This gives HubSpot a huge edge over competitors that place time limits, user limits and low contact caps on free software trials, and it gives solopreneurs and tiny business owners the ability to start building out a CRM without paying a cent. HubSpot's free CRM solution is surprisingly comprehensive, though there's no expiration date or user limit on the free version, and up to 1 million contacts can be stored before any upgrades kick in.

While quite a few CRMs we reviewed offer a free version of the software, on either a temporary or indefinite basis, most have built-in restrictions that necessitate upgrades over time. HubSpot Offers Free Entry to CRM World Ideal for Very Small Business This ability to combine paid and free subscriptions is ideal for tiny businesses that want to gradually scale products without purchasing more service than necessary.

What's unique about this setup is that HubSpot allows businesses to opt in to those paid services based on specific users, while everyone else on the team uses the completely free version. HubSpot CRM offers additional paid services, like the Marketing Hub and Sales Hub. View all our recommendations for CRM software on our best picks page.

Best free crm software reviews